The M-Factor How the Millennial Generation Is Rocking the Workplace By: Lynne C. Lancaster , David Stillman Published: April 4, 2010 Format: Hardcover, 320 pages ISBN-13: 9780061769313 ISBN-10: 0061769312; Imprint: Harper Business/HarperCollins “The leading edge of the Millennial generation, born between 1982 and 2000, bagan showing up in part-time jobs in the late nineties, and not only has it made its presence known, this generation will continue to be a force to reckon with over the next decade and beyond”, write generational experts, public speakers and cultural translators Lynne C

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The M-factor by Lynne Lancaster & David Stillman – Book review

Leading Silicon Valley technology entrepreneur and strategic consultant Sramana Mitra , was kind enough to take the time to answer some questions about her visionary and highly imaginative book Vision India 2020 . Sramana describes a series of fictional, yet very plausible and successful business enterprises in India, seen from the vantage point of ten years from now

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Sramana Mitra: Vision India 2020 – Author interview

Vision India 2020 By: Sramana Mitra Published: February 3, 2010 Format: Paperback, 244 pages ISBN-10: 1439269769 ISBN-13: 978-1439269763 Publisher: BookSurge Publishing “For my model of development, it is the entrepreneurs, and the entrepreneurs alone, who wield the most potent weapons of mass reconstruction”, writes leading Silicon Valley technology entrepreneur and strategic consultant Sramana Mitra, in her visionary and all encompassing book Vision India 2020 . The author describes a series of fictional, yet very plausible and successful business enterprises in India, seen from the vantage point of ten years from now.

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Vision India 2020 by Sramana Mitra – Book review

Listen to Wayne Hurlbert on Blog Talk Radio World renowned brand consultant, award winning advertising writer, leading keynote speaker, and author of the entertaining and groundbreaking book Fascinate: Your 7 Triggers to Persuasion and Captivation , Sally Hogshead , shares her insights into what makes some people, companies and products truly fascinating to others. She describes the seven triggers that ignite our fascination, and how they differ from person to person. By understanding and utilizing these triggers in sales and marketing, a brand can become truly fascinating regardless of its innate characteristics

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Sally Hogshead: Fascinate: Your 7 Triggers To Persuasion & Captivation – Blog Business Success Radio

Fascinate Your 7 Triggers to Persuasion and Captivation By: Sally Hogshead Published: February 2010 Format: Hardcover, 266pp ISBN-13: 9780061714702 ISBN-10: 0061714704 Publisher: Harper Business/HarperCollins “You don’t control fascination. Fascination controls you”, writes award winning advertising writer, and world renowned brand consultant Sally Hogshead, in her entertaining and groundbreaking book Fascinate: Your 7 Triggers to Persuasion and Captivation . The author takes a multi-disciplinary approach to why people are fascinated by other people, companies and brands, and identifies the seven emotional triggers that underline that deep seated fascination.

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Fascinate by Sally Hogshead – Book review

Listen to Wayne Hurlbert on Blog Talk Radio Marketing expert, digital strategy coach, and award winning social media publisher at Duct Tape Marketing , and author of the transformational and practical book The Referral Engine: Teaching Your Business to Market Itself , John Jantsch , describes how to put the power of referral marketing to work for your business.

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JohnJantsch: The Referral Engine – Blog Business Success Radio

The Referral Engine Teaching Your Business to Market Itself By: John Jantsch Published: May 13, 2010 Format: Hardcover, 256 pages ISBN-10: 1591843111 ISBN-13: 978-1591843115 Publisher: Portfolio/Penguin “Human beings are physiologically wired to make referrals. That’s why so many businesses can grow and thrive by tapping this business-building strategy alone”, writes marketing and digital strategy coach, and award winning social media publisher at Duct Tape Marketing , John Jantsch, in his transformational and practical book The Referral Engine: Teaching Your Business to Market Itself .

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The Referral Engine by John Jantsch – Book review

President of Oasis Disc Manufacturing , and founder of the College of the Customer website, Micah Solomon , co-author with Leonardo Inghilleri of the highly practical and business transformational book Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization was kind enough to take the time to answer a few questions about the book. Micah Solomon shared some proven strategies for building customer loyalty, through providing service excellence, to build a lasting organization that creates a superior and memorable customer experience. Thanks to Micah Solomon for his interesting and informative answers

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Micah Solomon: Exceptional Service, Exceptional Profit – Author interview

Exceptional Service, Exceptional Profit The Secrets of Building a Five-Star Customer Service Organization By: Leonardo Inghilleri , Micah Solomon Published: April 2010 Format: Hardcover, 192pp ISBN-13: 9780814415382 ISBN-10: 0814415385 Publisher: AMACOM “The single best thing you can do for your business is to build true customer loyalty, one customer at a time”, write Executive Vice President and Managing Partner of West Paces Consulting, Leonardo Inghilleri, and President of Oasis Disc Manufacturing, Micah Solomon, in their highly practical and business transformational book Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization .

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Exceptional Service, Exceptional Profit by Leonardo Inghelleri & Micah Solomon – Book review

Management thought leader, speaker, and President of the Sonax Group, David A. J. Axson , was kind enough to take the time to answer a few questions about his provocative and thought provoking book The Management Mythbuster

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David Axson: The Management Mythbuster – Author interview