Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies, has launched an enhanced offering in the areas of sales support and fulfillment operations. The sales support suite of services will reduce the amount of time spent by sales organizations in non-value adding administrative tasks, thereby freeing up time and enhancing productivity, a company release said. The suite of services includes lead qualification, customer profiling, quoting, pricing, service revenue assurance and channel partner support.

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Infosys Bpo Offers Enhanced Sales Support

India’s largest IT training company NIIT Limited on Friday reported a 40% rise in its quarterly net profit to Rs 24.7 crore, from last year, on the back of increased enrollments and return of growth in the job market. “Hiring is back in full swing in IT, financial services and BPO sectors. We expect large growth from the education sector with the government passing the Right to Education Act, this year,” NIIT Limited’s CEO Vijay K Thadani told ET.

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NIIT Limited Reports A 40% Rise In Its Fiscal Net profit

HCL Technologies on Monday announced a change in the leadership of its BPO arm, which has seen steady drop in profitability and revenues. India’s fifth-largest software firm announced the appointment of former chief executive & MD of TCS e-Serve Rahul Singh as president for business services

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HCL Appoints Ex-CEO Of TCS For BPO Growth

Aegis, a business process outsourcing (BPO) company under the Essar Group umbrella, commenced its operations in Kashmir recently. Post-militancy, this is the first time that a venture of such magnitude has been undertaken in the Valley.

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Aegis BPO Spreads Its Arm To Kashmir

Realty major Ashar Group’s IT park here has bagged bookings from eight BPO firms, including leading player Intelenet, and plans to set up a four-star hotel in the vicinity to cater to business visitors. “We have already got bookings from eight BPO firms, including Intelenet. This IT Park has the potential to generate around 12,000 jobs,” Ashar Group’s chairman and MD Mr Ajay Ashar told reporters here.

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IT Park Bags 8 BPO Bookings

IT and BPO services provider Tech Mahindra plans to set up BPO centres overseas during this year, with North America amongst the likely locations for the launch.

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Tech Mahindra To Globalize Its BPO Centres

Information Technology and BPO services provider Patni Computer Systems said on Tuesday it has won a multi-million dollar deal from Universal American, a senior health insurance company in the US. “It is a five-year agreement for providing end-to-end policy administration services for Universal American Corp,” Patni Computer said in a statement here. In addition, Patni has also signed a definitive agreement to acquire CHCS Services Inc, a wholly-owned subsidiary of Universal American, it said.

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Patni Computers Wins A Multi-Million Dollar Deal From US Company

Life Insurance Corporation (LIC) is in talks to sign IT services, BPO deal with Mahindra Satyam, reports CNBC-TV18, quoting sources. The talks with Mahindra Satyam are post LIC’s stake buy in Tech Mahindra. The management of both LIC, Mahindra Satyam are discussing the contours of the deal, which is likely to be between USD 300 and USD 500 million

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LIC To Make Its BPO Deal With Mahindra Satyam

Although Cebu has topped last year’s survey as the world’s top emerging destination for outsourcing and off-shoring, an industry leader here bewails the lack of enough manpower in Cebu’s business process outsourcing (BPO) to meet growing demand in the sector. “Cebu does not have enough economies of scale to supply BPO firms that continue to expand here. We don’t have to attract more BPO investors but we must in the short term address the problem on human resource,” said Joel Mari Yu, Managing Director of the Cebu Investment and Promotions Center (CIPC), an organization tasked to market Cebu to foreign and local investors

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Lack Of Manpower In Cebu’s Bpo Sector Observed

HCL Technologies reported a better-than-expected net profit growth during the March ’10 quarter on account of strong business volumes and lower foreign exchange losses.

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HCL BPO – Consistent Returns Important For Growth