Chances are that every organization will experience some kind of a crisis. And when it happens, how you handle that crisis during and after the event will directly affect the company’s reputation and, ultimately, their bottom line, especially in today’s media and social media environment. Minnesota PRSA’s September Core Training session will feature two crisis communication experts to share how they have planned for and successfully navigated recent major local crises: Jon Austin , senior partner at J Austin & Associates He served for 10 years as the principal spokesperson for Northwest Airlines in all crises involving corporate operations and reputation, and draws from experience with more than 125 companies.
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PRSA — Crisis Communications — Are You Ready? – Sept. 23, 2010






