This is a guest post by Paul Archer Everyone knows that in selling or coaching, it’s extremely dangerous to make assumptions about your customer or the person you’re coaching. It’s one of those principles that.s drummed into sales people on day one of their induction sales training. But we’re all guilty of making assumptions from time to time – I know I am
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How Not to Assume can Literally Save Lives
Enthusiasm and energy makes successful sales people. Our telesales training features work on the true impact of your voice : how a stranger can tell 40+ things about you from the first 6 words of a telephone conversation
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The magic ingredient that will help you get on in life – ENTHUSIASM
This is a guest post by Jill Konrath What are the main issues you face when you target new vertical markets where you don’t have any experience in that area. Also, how do you overcome these problems?
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Tips in Developing Credibility–When You’re Not Credible
This is a guest post by Paul Archer For anyone who has had building work done, you know what the aftermath looks like. Ours is no different – outside of the new conference room, it looks like the Somme battlefield on steroids. Builder’s rubble in every nook and cranny, old bricks, cement, plasterboard, tangled metal
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Tips on Boosting Your Self Motivation
This is a guest post by Jill Konrath Every once in a while, I read something that a so-called sales expert says that really ticks me off. The other night it happened again. I was doing a quick scan of the latest issue of a popular magazine when suddenly I came across a whole slew of idiocy in just one article.
This is a guest post by Jill Konrath Of course, you don’t mean to do that ! But the truth is that it often happens without you even thinking out it. Case in point: You’ve just learned all about your new product or service offering. Tons of details.
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Are You Unintentionally Making Your Prospects Feel Stupid?
This is a guest post by Paul Archer. Do you ever have to deliver presentations and include a question and answer session?
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How to Run a Good Q & A Portion: The Golden Rules of Q & A
This is a guest post by Jill Konrath The use of voicemail has become so pervasive these past few years that sometimes you wonder if you’ll ever talk to another human being again. Frustrating as it may be, over time you begin to accept it as the new norm. You expect to get voicemail and in a perverse sort of way may even relish it
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How Not to Blow It When Your Prospect Answers the Phone
This is a guest post by Mike Brooks. Clients use all sorts of objections, but sometimes I think this is their favorite.
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Getting Past “We Already Got More Business Than We Can Handle”
This is a guest post by Paul Archer He’d frightened me to death with his automatic weapon and ferocious look. “There’s a problem with your passport” he alleged with a fierce voice and in broken English he continued.
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Be OC:Pay Attention to the Detail!
