This is a guest post by Karen Andrews For many people just the thought of ‘asking for the business‘ or closing the sale, brings about paralyzing fear of rejection and feelings of being too pushy. So what happens? It gets avoided at all costs and that doesn’t help anyone
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6 Closing Tips To Rock Your Telesales World
Befriend the gatekeeper – it’s the only way ! Gatekeepers, receptionists, secretaries, PAs can be the bane of your life to any aspiring telemarketing or telesales person, and this is a hot topic when I discuss telesales or telemarketing training with clients. However it is important to remember a few truths …
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Befriend the gatekeeper – it’s the only way !
Telephone techniques course just launched – 1 day telephone skills course for telesales, customer service, telemarketing, internal sales and venues will serve Birmingham, Coventry, Daventry, Solihull, Lichfield, Leicester, Northampton, Kettering, Corby, St Ives, Wellingborough, Cambridge
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Telephone techniques training course – 1 day
T his is a Guest post by Jill Konrath of Selling To Big Companies. The road to sales success is sprinkled with gone opportunities, awkward moments and foolish mistakes. For me, the chief difference between superb sellers and regular ones is their ability to turn these tragedies into wonderful opportunities
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3 Hard-Earned Sales Lessons
Customer Service training – Leicestershire – 11th – 12th May 2010. 2 day course ideal for anyone who talks to customers on the telephone in a customer service role : customer service, contact centre, call centre, internal sales. 2 day customer service course ideal for anyone in Birmingham, Cambridge, Leicester, Northampton, Kettering, Corby, Stamford, Grantham, Wellingborough, Loughborough, Coalville, Oadby, Oakham, Uppingham, Rutland, Derby, Coventry, Nottingham, Hinckley, Lutterworth and all parts of Leicestershire and Northamptonshire.
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Customer Service masterclass training – Leicestershire – 11th – 12th May 2010
Customer Service training – Leicestershire – 24th – 25th August 2010. 2 day course ideal for anyone who talks to customers on the telephone in a customer service role : customer service, contact centre, call centre, internal sales. 2 day customer service course ideal for anyone in Birmingham, Cambridge, Leicester, Northampton, Kettering, Corby, Stamford, Grantham, Wellingborough, Loughborough, Coalville, Oadby, Oakham, Uppingham, Rutland, Derby, Coventry, Nottingham, Hinckley, Lutterworth and all parts of Leicestershire and Northamptonshire.
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Customer Service masterclass training – Leicester / Northampton – 24th – 25th August 2010
Telesales masterclass – Leicestershire 20th – 21st April 2010. Next open course for telesales and telemarketing personnel now set. Course will cover all the key elements of communication skills and how to structure an effective sales call
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Telesales masterclass – Leicestershire 20th – 21st April 2010
Telesales masterclass – Leicestershire / Northampton 26th – 27th July 2010. Next open course for telesales and telemarketing personnel now set. Course will cover all the key elements of communication skills and how to structure an effective sales call
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Telesales masterclass – Leicester / Northampton 26th – 27th July 2010
T his is a Guest post by Jill Konrath of Selling To Big Companies. What are the things that you can do when your potential clients disappear into “the black hole?” When you don’t know the reason why you haven’t heard from them, determining how to respond can be a problem, especially since you don’t want to be annoying. Here are some methods that you can use in dealing with “the black hole:” ● Persevere.
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Disappearing Prospects Part 2
This is a Guest post by Art Sobzcak. When I review opening statements for seminar attendees, clients at in-house training sessions, or for buyers of my Opening Statement Teleseminar on CD, I hear lots of openings that need assistance. Most of them, actually
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Don’t Ask if They are the Decision Maker
